Terms of Use

Application and amendment

Access and use of this web site is subject to these terms. By accessing or using this website, you agree to be bound by these terms.

Reel Fly Fishing  may amend these terms without notice and you should regularly check these terms so that you are aware of any amendments. Use of this website after any amendments constitutes your acceptance of the terms as amended.
Intellectual property

Reel Fly Fishing owns or licenses the copyright in and trade marks on the Reel Fly Fishing web site and all of the website’s content (other than product images and descriptions). Reel Fly Fishing reserves its rights in that intellectual property. Apart from uses permitted by the Copyright Act 1968 or this licence, no part of that intellectual property may be reproduced or provided to the public, in any form or by any means, without Reel Fly Fishing written consent.

Reel Fly Fishing grants you a limited licence in relation to the content of the Reel Fly Fishing web site. This includes the text, registration facilities, hyperlinks, and the underlying HTML, XML and any other coding. You may display it on your computer, print it and download it.

Alteration

You must not do anything which alters the Reel Fly Fishing website, or interferes with or affects it’s working. This includes removing anything from it, adding anything to it and distributing any part of it to anyone else.

Links

You must first obtain Reel Fly Fishing’s written consent if you wish to create a link to the Reel Fly Fishing website.

Links to other websites or third parties’ details are for convenience only and do not necessarily indicate any endorsement of those websites or third parties or any associated organisation, product or service. You should make your own enquiries about the material on the websites or third parties.

Posting

You may post material, such as product reviews, to the Reel Fly Fishing web site. You must not post any material that:

(a) is defamatory, objectionable or harassing;

(b) contains any virus or similar program;

(c) breaches any law;

(d) infringes third parties’ intellectual property or other rights; or

(e) is misleading or deceptive.

(f) crude. Reel Fly Fishing has no tolerance to racist, foul or pornographic material

Reel Fly Fishing may remove and edit any material posted to the Reel Fly Fishing website.

Forums

Reel Fly Fishing does not moderate forums which are provided for general communication and discussion between users of the Reel Fly Fishing website, but may remove material from the forums.

Views or recommendations appearing in the forums do not necessarily reflect the views of Reel Fly Fishing and the inclusion of such views or recommendations in the forums does not necessarily indicate any endorsement of those views or recommendations.

Users of the forums must not post any material that:

(a) is defamatory, objectionable or harassing;

(b) contains any virus or similar program;

(c) breaches any law; or

(d) infringes third parties’ intellectual property or other rights.

Users agree that:

(a) by using the forums, they may be exposed to objectionable material; and

(b) the download of any material from the forum is at their own risk.

Provision of website and limitation of liability

Reel Fly Fishing does not warrant that:

(a) you will have uninterrupted or error-free access to, and use of, the website;

(b) the website or any files available for downloading will be error-free or free from viruses, faults or defects; and

(c) the content of the website (including the text, registration facilities, hyperlinks, and the underlying HTML, XML or other coding) is accurate, complete, or suitable for a particular purpose.

To the extent permitted by law, Reel Fly Fishing is not liable to you for any liability arising in relation to your use of this website and the material on this website (including in the case of negligence) and excludes any implied terms.
Governing law

These terms are governed by and must be construed in accordance with the laws of New South Wales & Victoria. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of New South Wales & Victoria and all courts which have jurisdiction to hear appeals from those courts.

Privacy Policy

To enable us to operate our business and the Reel Fly Fishing website, we need to collect personal information such as your name and address. We use this information to provide our products to you.
We may also use this information to send you details of other products and services that may be of interest to you. If at any stage you no longer wish to receive this additional marketing material, please let us know and we will remove your details from our marketing database.

If you choose not to provide your personal information, we may not be able to provide our products to you.
In relation to collection of personal information via our website, we use two types of cookies, namely:

(a) session cookies, which are only used during a single browsing session to let our website know that the same person is using it during that session. As soon as your browser is closed, the session cookie set by our website is destroyed; and

(b) permanent cookies, which are downloaded onto your computer when you visit our website and select “remember me”. These cookies enable us to recognise your browser every time you visit our website and to track the pages you print and visit.

Wherever practicable, we will ask you for your personal information directly.
Unless we are required to provide your personal information to others by law, by court order or to investigate suspected fraud or other unlawful activity, your information will only be seen or used by persons working for Reel Fly Fishing.
You can also help us protect your personal information by taking precautions when using the Internet. It is a good idea to regularly change any passwords and to use a secure browser.
We do not and will not share your private information with any third parties unless required to do so by law. You can shop with confidence with Reel Fly Fishing for you fly fishing supplies and tours.

Refunds and returns

You must choose your products carefully. Reel Fly Fishing is not under any obligation to refund or exchange products if you change your mind or choose the wrong product (including in the case of incompatibility).

Unused and unopened items may be returned to Reel Fly Fishing for a refund or store credit at our discretion within 7 days of receipt of goods however our original shipping costs to you may be deducted from the sale amount. If we choose to accept opened/used goods, a restocking fee will be charged.

Reel Fly Fishing will refund or exchange products:

– which do not correspond with their description;

– not of merchantable quality; or

– not fit for their disclosed purpose,

which are returned in the condition in which they were supplied with the receipt within 7 days after receipt of goods.

The customer is responsible for costs associated with shipping goods back to us.

If returning goods, please pack items carefully as Reel Fly Fishing is not liable for any goods damaged in transit. Please consider using a shipping method with tracking and insurance as Reel Fly Fishing is not liable for goods lost in transit.

If you wish to cancel a transaction prior to your order being dispatched, please contact us via our “Contact Us” page or by sending an email to sales@reelflyfishing.com.au

Reel Fly Fishing may cancel an order or part of an order where products become unavailable, by notice to you, and will refund the purchase price paid by you.

Tour Bookings

Secure your booking with Credit Card or EFT payment.

$250 deposit required at the time of booking, with balance due at the beginning of the trip.

Cancellation Policy In case of a tour cancellation:

Cancellations are sometimes unavoidable, but please be aware we make no exceptions to our cancellation policy. However, we will do our best to find a replacement so we can offer a refund or reschedule the trip.

We’ll advertise your slot on our platforms in order to find a replacement.

If a replacement is found, we can reschedule your booking or refund your deposit/payment in full.

If no replacement is found, the balance of the trip price will be charged to your card on the day of the trip.

No-shows or parties with less guests than booked, will be charged the full amount.

We operate outdoors and do not offer rain checks or cancellations for poor weather. Weather in your location may differ from that in fishing grounds. If you have concerns, please reach out to us.

All breakages and excessive losses on the tour must be paid for.

Third party warranties

Any product warranties are provided by the supplier or manufacturer of the product. Any claims under such warranties should be directly to the supplier or manufacturer in question.
We at Reel Fly Fishing stand behind the products we sell, please contact us immediately if you have an issue with your item. We would prefer to resolve the issue quickly so you can continue fishing.

Liability

Reel Fly Fishing’s  liability arising out of the agreement is limited to the amount paid for the product or tour in question; and in no event will Reel Fly Fishing be liable to you (whether in contract, tort (including negligence) or otherwise) for any consequential, special, incidental or indirect loss or damage including loss of profit (whether consequential, special, incidental or indirect) that may arise under the agreement.

Nothing in the Agreement excludes, restricts or modifies any term of the Trade Practices Act 1974 where to do so would result in a term of the agreement being illegal or void.

Payment to Reel Fly Fishing is acknowledgement that you agree to the terms listed above.

PLEASE READ CAREFULLY
TO: Reel Fly Fishing and ITS OWNER/S, its subsidiaries, affiliates, and related companies including, but not limited to, Reel Fly Fishing and ITS OWNER/S, and their directors, officers, employees, subcontractors, suppliers, agents, guides, volunteers, independent contractors, representatives, owners, insurers, successors, and assigns (individually and collectively, “Reel Fly Fishing and it’s owner/s”)

Simply put: By booking, and/or making payment and/or attending / participating I acknowledge and agree / consent to this Waiver to the companies and people involved in organising and providing the services I have requested in connection with my tour.
“Activities” means the activities and services that Reel Fly Fishing and its owner/s will be providing, arranging, or organising on my behalf depending on my chosen itinerary.

These may include:

  1. In the event that I, or my next of kin, suffer any loss, damage, expense, or injury from my participation in the Activities INCLUDING THOSE CAUSED BY THE RISKS SPECIFICALLY OUTLINED IN THIS WAIVER, I AGREE TO WAIVE ANY AND ALL CLAIMS I have or may have in the future against Reel Fly Fishing and it’s owner/s  and to RELEASE Reel Fly Fishing and it’s owner/s  from any and all liability;

  2. TO HOLD HARMLESS AND INDEMNIFY Reel Fly Fishing and it’s owner/s from any and all liability for damage to property or personal injury to any third party resulting from my participation in the Activities;

  3. Any litigation involving the parties to this Agreement shall be brought solely within the State of NSW Australia and shall be within the exclusive jurisdiction of the Courts of the State of NSW.

  4. This Agreement shall be effective and binding upon my heirs, next of kin, executors, administrators, assigns, and
    representatives, in the event of my death or incapacity.

  5. This Agreement and any rights, duties, and obligations as between the parties to this agreement shall be governed by and interpreted solely in accordance with the laws of the State of NSW and no other jurisdiction.

    I HAVE READ AND UNDERSTAND THIS AGREEMENT PRIOR TO MAKING PAYMENT, ATTENDING and/or PARTICIPATING CONFIRMING MY AGREEMENT.
    I am aware that by booking, and/or making payment and/or attending / participating I am waiving certain legal rights which I may have against Reel Fly Fishing and its owner/s . FOR PARTICIPANTS OF MINORITY AGE: I hereby certify that I, parent/guardian with legal responsibility for this participant of minority age, do consent and agree to his/her release of all Reel Fly Fishing and it’s owner/s , and for myself, my heirs, assigns, and next of kin, I release and agree to indemnify Reel Fly Fishing and it’s owner/s  for any and all liabilities incident to this participant of minority age’s participation in the Activities.

Reel Fly Fishing simply wants you to enjoy your products and for you to let your fish go to be caught another day. Please practice responsible catch and release techniques.